Hello! Welcome to the Frequently Asked Questions, the fun and informative place to find information quickly.
Where are you in the world?
Currently, we are based out of Denver, Colorado, home of sunshine and people who hike constantly.
Where do you source your materials?
I source my bamboo knit fabric from a company in Québec, Canada. My power mesh and swim suit spandex comes from a distributor in New York, and I get my elastic from a factory in Mexico. I feel very strongly about sourcing from companies that I trust and who treat their employees with respect and pay living wages. This does affect the price of the garments, but you get the satisfaction of knowing that every part of your garments are made with love!
How long will sewing take?
We make every single garment by hand to order. This makes the wait time significantly longer than if we had a warehouse full of garments, but the benefits of this are incredible - making items to order means that we can significantly cut down on material waste during the garment making process, and that we hardly every have left over garments sitting around with materials wasted. You also get the added bonus of knowing that your new bra was made just for you, and no one else!
When you place an order, it goes into the processing queue- we make orders chronologically, so as to keep the wait time fair for everyone. The entire garment construction process can take a while to complete an item, as we put a lot of care and attention into every single detail. Depending on how many orders we get at one time, it may take us between 2 and 6 weeks to complete your order.
How long does it take to ship?
For finished garments, production takes between 2 and 6 weeks.
For orders containing only patterns or kits, we ship within the week.
Orders with Digital Download Patterns will display the download link on the completed purchase page, and will be emailed to you.
Physical Shipping is via USPS. Domestic USA shipping is Priority USPS, and takes about two days. International shipping is Priority First Class and takes about a week.
Do you ship internationally?
YES. To all of the countries, even yours!!
How do I find the correct size?
You can refer to our SIZING CHART or email me if you aren't sure about it! If you're between sizes, or need a custom size, just email us! We'll help you find the right fit!
I'm between sizes or just unsure about my size.
Don't even worry about it! Bodies aren't all the same! If you're between sizes or generally unsure, I advise to size down. We use stretchy fabrics and multi-size hooks on our bras, so it's a pretty safe bet.
My measurements aren't all the same as the size chart.
Totally fine! You can wear a Medium bra and Large panty if your body wants to do that!
I'm buying a bra, but my hip measurements don't match the measurements in the size column. What's going on?
If your boobs are a size Small, but your waist or hip measurements fit better in a different size, guess what! You don't have to worry about it cause you're only buying a bra! Bras don't go on your butt!
How do I get started with a Digital Download?
Your file will arrive in a ZIP file format. Simply click to unzip, and print at 100% without scaling. You can download the pattern up to three (3) times, so make sure you download it on your personal computer and keep it filed in a safe place!
There will be a 4" box on the pattern - that page should be printed first. Check that the box has printed to the right size, then go ahead and print the rest of the pattern. If it hasn't printed the right size, check your scaling options in your print properties.
I cut up my pattern - do I need to buy it again?
No you don't! You can print your new pattern as many times as you like, as long as you keep the file in a safe place!
I lost the pattern file. Can I download it again?
You can download your pattern from our website up to three (3) times. If you're not at a personal computer when you purchase the pattern, make sure you download the file onto a physical drive (flash drive or hard drive), or wait till you get home to download! Keep your file in a safe place so you don't lose it!
My friend would love this pattern! Can I email it or print out a copy for her?
No, that wouldn't be chill! You're welcome to use the pattern to make as many garments for as many people as you'd like, but you cannot sell or give away the pattern. It is just for you!
Can I sell garments made from these patterns, or say that I designed it?
Nope! My patterns are my designs, just like the garments I sell in my shop. Any garment you make with my design cannot be sold, including Ebay and Etsy shops. You may not sell copies of the pattern, or claim any ownership of the patterns or garments made from them.